Self Service Password Reset

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Key features

  • Audit trail to keep track of the activities per user
  • Set the number of predefined end-user questions to a maximum
  • Enables strong and complex password enforcement in a secure way
  • Non-intrusive on your JD Edwards software
  • Ultra easy to use

More benefits

  • Improves user productivity by reducing end-user downtime due to forgotten passwords
  • Reduces operational costs by decreasing workload on your Helpdesk
  • Enables strong and complex password enforcement in a secure way
  • Facilitates security compliance
  • Enhances the end-user service level through 24/7 availability
  • Empowers end-users through self service

The challenge


Forgotten your password?

A common problem with a time consuming solution which nowadays belongs to the past, thanks to our Password Reset Portal.

With this portal you do not need to approach a help desk anymore but you can solve the problem yourself.
Don’t lose any more valuable time by waiting.

 

How it works


The portal enables users to reset their password in a very, very secure way, by simply using a web portal.
A check will be done on the basis of a number of simple, predefined questions and the user will receive a new password.

The time-consuming process surrounding password reset will be reduced or even eliminated from your IT department /helpdesk.
Your IT department is less burdened with these duties and can focus on resolving critical calls.
You will have total control over the password management process.

 

JD Edwards integration


The Self Service Password Reset Portal for EnterpriseOne is a software tool which has been developed as an add-on for JD Edwards to allow your EnterpriseOne users to reset their own passwords without the intervention of a system administrator or helpdesk.

 

Additional information


Apps from release: 8.12
Tools from release: 8.96
Free trial (Y/N): N
OVI (Y/N): N

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