E-Commerce

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The challenge


Facing a balance between desire to keep working processes in place  and the opportunity to modernize and streamline the online channel, businesses are seeking an e-commerce solution that perfectly fits their JD Edwards-run operations.

 

How it works


A robust e-commerce soution can help you beat your competition in e-commerce revenue, even in the industries that are most difficult to digitize. Easily optimize your online order process and experience both for external and internal users such as CSRs and Field Sales. Enable your customers to easily discover and purchase products from your rich content. Connect your customer with real-time information from JD Edwards, and provide them with the order-to-cash experience that makes them want to return.

 

JD Edwards integration


Deep and broad JD Edwards experience and understanding fuels success for customers, when they choose a solution that has been evolving along with JDE for over 25 years. An impressive list of real-time APIs is at the heart of generating new and growing revenue.

Additional information


Apps from release: World: A7.3, E1: All
Tools from release: N/A
Free Trial (Y/N): N
OVI (Y/N): Y
OVI (Y/N)

Y

Reviews

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1 - 5
4.8/5
High customer satisfaction

Competitive Challenges and our major customers demanded a robust and easy to use E-Commerce solution resulting in implementing CDI’s ERP2Web solution. The project resulted in high customer satisfaction and helped us secure additional strategic business.

Job Title
Business Analyst
Company
Hill-Rom
Value for money score:
4
Easy to install score:
5
Customer Support score:
5
Likelihood to recommend score:
5
5/5
Fast, modern and up-to-date

An improved customer experience was an important goal of the project. Customers describe the system as fast, more modern and up-to-date and with a very intuitive interface – it works the way we do.

Job Title
IT Manager
Company
Clif Bar & Company
Value for money score:
5
Easy to install score:
5
Customer Support score:
5
Likelihood to recommend score:
5
5/5
Achieved all our expectations and more

Having a tightly integrated ERP solution is a priority at Mizuno. This is our 3rd generation solution and it has achieved all our expectations and more. This is proven by month after month of significant increase in percentage of web orders. Our web order creation channel is now easily over 30% of all orders! This translates to huge savings and increased customer satisfaction

Job Title
VP IT
Company
Mizuno
Value for money score:
5
Easy to install score:
5
Customer Support score:
5
Likelihood to recommend score:
5

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Review of E-Commerce
  • Real-time JDE-Enabled Customer Experience with Advanced Pricing, Item Availability, Self-Service
  • Robust security eases PCI compliance for credit card payments
  • Real-time XML Interoperability with JD Edwards Business Logic
  • Complete Solution Through Discover, Order, Payment, Gateway, and Processing
  • Customized B2B Order Options Designed for Repeat Customer Satisfaction
  • High-functioning search, display, ordering and configuration tools
  • Support for SEO and Analytics Data with Google Analytics
  • Email and Message Center Notifications for Order Details and Status
  • Administration Designed for Non-Technical Users
  • Strong PCI-friendly security features including hosted payment forms and tokenization
  • Accept ACH and Credit Cards Online at the Time of Order via a Portal
  • Customized B2B Order Options Designed for Repeat Customer Satisfaction
Our team

We make it our business to advise and guide our customers through every step of the search process, mapping out your needs and matching them to the right software solution. Reach out and we will provide an answer. Our team is here to assist you.

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